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Call Forwarding (YönCELL, KimZəngEtmişCELL)

With YönCELL service you can divert incoming calls to another mobile or a landline number. Before YönCELL service activation KəsCELL service should be deactivated.

This service will prove helpful:

  1. if you are out of the coverage area or your phone’s battery is low and you want someone else to answer your calls.
    • to forward your calls to a landline number: **62*0 city code, number #YES;
    • to forward the calls to a mobile number: **62**994 operator code, number #YES (or directly from the phone menu).
  2. if your phone line is busy and you don’t want to miss other incoming calls.
    • to forward your calls to a landline number: **67*0 city code, number #YES;
    • to forward the calls to a mobile number: **67**994 operator code, number #YES (or directly from the phone menu).
  3. if you are unable to answer incoming calls and don’t want to miss them.
    • to forward your calls to a landline number: **61*0 city code, number #YES;
    • to forward the calls to a mobile number: **61**994 operator code, number #YES (or directly from the phone menu).
  4. if you want to divert all your incoming calls to another phone.
    • to forward your calls to a fixed number: **21*0 city code, number #YES;
    • to forward the calls to a mobile number: **21**994 operator code, number #YES (or directly from the phone menu).

To deactivate all call diverting and answer your own calls, use the phone menu or press: ##002#YES

Tariffs

The subscriber with active YönCELL service will be charged for incoming calls at the price of calls of his/her tariff package.

Note 1: If you’d like to forward your calls to your Voice Message Box, enter 6061 instead of another phone number.

Note 2: When your number is diverted to another number, the caller will hear a short announcement both in Azeri and English saying that the number is being diverted to another one. If you want to disable this announcement, please contact Azercell Customer Care.


Azercell Call-Center

For Azercell Postpaid subscribers — 6565.

For Açıq Xətt, Bizdən Bizə & GəncSim subscribers — 2002.

Other contact numbers